Privacy Policy

Last updated: May 2026

Bear Construction (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

1. Information We Collect

We may collect personal information that you voluntarily provide when you:

• Complete an enquiry or consultation form on our website
• Contact us directly by phone or email
• Request a quote or project consultation

The personal information we collect may include your name, email address, phone number, property address, and details about your building project.

We may also automatically collect certain technical data when you visit our website, including your IP address, browser type, and pages visited, through standard web analytics tools.

2. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide project consultations
• Prepare and deliver quotes and proposals
• Communicate with you about your project or our services
• Improve our website and customer experience
• Comply with our legal and contractual obligations

We will not use your personal information for unsolicited marketing without your explicit consent.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Trusted subcontractors and suppliers involved in delivering your project, where necessary
• Professional advisers such as architects or surveyors engaged on your behalf
• Government or regulatory bodies where required by law
• Third-party service providers who assist us in operating our website (e.g. CRM and form platforms)

Any third parties we engage are required to handle your data in accordance with applicable privacy laws.

4. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Project-related records may be retained for a minimum of 10 years in accordance with our building guarantee obligations.

5. Your Rights

Under the New Zealand Privacy Act 2020, you have the right to:

• Request access to the personal information we hold about you
• Request correction of any inaccurate information
• Ask us to delete your information, subject to any legal obligations we have to retain it
• Withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us using the details below.

6. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyse site traffic. You can control cookie settings through your browser preferences. Disabling cookies may affect certain functionality on our website.

7. Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The revised policy will be posted on this page with an updated date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us: